Privacy policy

This policy explains what personal information Arataki Training collects through this website, why we collect it, and your rights under UK data protection law.

Who we are

Arataki Training is an independent training business based in Shropshire, UK. We are the controller of the personal information described in this policy.

Contact us about your data at info@aratakitraining.co.uk.

What we collect and why

Enquiries. When you use our contact form or email us, we collect your name, email address, phone number (if you give one), the course you are interested in, and your message. We use this to reply to you, discuss your training needs and, if you go ahead, arrange the training.

Our lawful basis is legitimate interests (responding to people who contact us) and, where you ask about booking training, taking steps at your request before entering into a contract.

Please do not include names or personal details of the people your organisation supports when you contact us. We do not need them to answer an enquiry.

Cookies and tracking

This website does not set cookies and does not use analytics or advertising trackers.

The site loads its typeface from Google Fonts. When a page loads, your browser requests the font from Google, which means Google receives your IP address. See Google's privacy policy for how it handles that information.

We link to our Facebook page. If you follow that link, Facebook's own privacy policy and cookies apply.

Who we share it with

We do not sell your information or use it for marketing without your agreement. We share it only with the providers who help us run the website and our email, such as our web host and email provider, and only so they can provide those services. We may also disclose information where the law requires it.

How long we keep it

We keep enquiry emails and messages for up to 12 months after our last contact with you, unless you become a customer. If you do, we keep records for as long as we need them to deliver the training and meet our legal and accounting obligations.

Your rights

You have the right to:

• ask for a copy of the personal information we hold about you
• ask us to correct information that is wrong or incomplete
• ask us to delete your information
• ask us to restrict how we use your information, or object to it
• ask for your information in a portable format, where it applies

To use any of these rights, email info@aratakitraining.co.uk. We will reply within one month.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.